How do I send something back?
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right, please contact us via our email address [email protected] We will then refund the order amount due within 14 days after registration of your return.
Return shipments must always be sent prepaid. If we receive a return unpaid, we will charge the costs incurred.